1. In this Agreement, the following terms, when capitalized, shall have the meanings assigned to them below:
“Agreement” — these terms of service (as amended from time to time), the terms appearing on the Sign-up Form and any
other terms regarding the Service that the Customer may agree to when prompted to by the Supplier.
“Company” — Erply Limited, a company incorporated under the laws of England and Wales, seated in London, the company no
07043823.
“Content” — the information (including text, images, audio and video material), functionality, technical resources,
Supplier’s time and attention and Service availability provided by the Supplier.
“Customer” — any person or entity subscribed to the Service.
“End User” — any natural person that the Customer permits or causes to have access to the Service.
“Intellectual Property” — all existing and future trademarks, service marks, domain names and business names, rights
pertaining to inventions, designs, databases and proprietary information (including, without limitation, trade secrets
and know-how), copyrights, moral rights and all other assets and benefits commonly regarded as intellectual property,
whether registered or not.
“Party” — a common term for each of the Customer and the Supplier.
“Registration Data” — the information provided by the Customer when subscribing to the Service, requesting a change of
their Service Plan or filling in forms via the Service, including the Customer’s full name or business name,
registration/company/file/business or personal identification number (or equivalent), place of domicile, address, email
address, phone number and such other information as the Supplier reasonably may request from the Customer.
“Service” — the Software, provided “as a service” (SaaS) through this website, the availability of Content and customer
support.
“Service Plan” — the level of Content purchased hereunder. Content is provided under different labels (e.g. “Small
Business”, “Established”, “Retail Chain”), each label designating a particular Service Plan. Different prices are
charged for different Service Plans.
“Sign-up Form” — the online form available on this website for subscribing the Customer to the Service or requesting a
change of Service Plan, or such other subscription or modification form as the Parties may execute for the aforesaid
purpose.
“Software” — the business software applications included in the Service with features as described on this website,
including such modifications and replacements thereof as the Supplier or the Company in their sole discretion may from
time to time provide.
“Supplier” — Point of Sale Inc., a corporation incorporated under the laws of the State of Delaware, having its
principal place of business at Suite 1801, 110 West 40th Street, New York.
“User Account” — a Supplier-hosted or -administered account provided to the Customer through the Service for the purpose
of enabling such Customer to use the Service.
2. “Herein”, “hereto”, “hereof”, “hereunder” and similar expressions, wherever used in this Agreement, shall be deemed
to refer to the Agreement.
3. This Agreement in its current version and the information published on this website, in so far as it describes the
Service and prices, constitute the whole agreement between the Parties relating to the subject matter hereof and
supersede all prior agreements, arrangements, and understandings between the Parties relating to that subject matter.
4. In case of conflict or ambiguity between any provision contained herein and any statement, representation or other
information published on this website, the provision in the Agreement shall prevail.
Term
5. This Agreement shall be effective between the Parties as of the moment when the Customer is subscribed to the Service
or obtains a User Account or starts using the Service, whichever is the earliest. The Agreement is entered into for an
indefinite term and may be canceled by either Party as provided herein.
License
6. Relying on the Customer’s Registration Data and subject to the terms set forth herein, the Supplier grants to the
Customer and the latter accepts, a limited, non-exclusive and non-transferable license to use the Software and Content
included in the Customer’s Service Plan.
7. The Software and the Content may only be used in such manner as necessary for utilizing the Service for its intended
purpose and only during the time that the Agreement is in force between the Parties. The Customer acknowledges that they
have no right to have access to the Software in source code form or in unlocked coding or with comments.
8. With respect to assignment and sub-licensing, the Parties have agreed that (i) the Customer has no right to
sub-license or assign the benefit or burden of this Agreement (in whole or in part) and shall not allow the Software or
any other part of the Service to become the subject of any charge, lien or encumbrance without the prior explicit
consent of the Supplier; (ii) the Supplier may sub-license, assign, charge and otherwise dispose of its rights and
obligations hereunder, provided it gives the Customer reasonable notice thereof.
9. The Supplier houses the Software on its own or rented resources.
Service
10. The Supplier will use commercially reasonable efforts to provide the Service to the Customer throughout the term of
the Agreement in accordance with the Customer’s Service Plan.
11. The Customer acknowledges that (i) the Service has not been designed to meet their individual requirements; (ii) the
operation of the Service may from time to time encounter technical or other problems and may not necessarily continue
uninterrupted or without errors; (iii) the Service is not fault-tolerant and has not been designed for use in inherently
dangerous activities, such as (for example) the operation of “major sources of danger”, traffic control or life support
systems, handling hazardous substances and other activities where the failure of the Service could lead to death,
personal injury or environmental damage.
12. The Supplier is committed to providing excellent customer service and aims to answer most support issues within a
few hours. However, the Supplier makes no guarantee on the period of time before support is provided.
13. The Service (including all Software and Content) is provided on an “as is” and “as available” basis.
14. The Customer’s selection and use of the Service are at the Customer’s own risk, and so is the Customer’s and the
End-Users’ exposure to, down- and upload of, as well as transmission and possession of information, programs, and other
objects through or due to the Service.
15. Neither the Supplier nor the Company has any obligation to enhance, modify or replace any part of the Service or to
continue developing or releasing new versions thereof.
Payment
16. The Customer acknowledges that by subscribing to a Service Plan they agree to such fees, rates and billing cycles
associated therewith as (i) described on this website at the time of subscription and (ii) amended from time to time
pursuant to the terms of the Agreement.
17. Unless otherwise agreed at the time of subscription, the Customer’s billing cycle is 30 days, starting on the day
immediately following their subscription to the respective Service Plan, or, if a free trial period has been granted to
the Customer, on the day immediately following the expiry of the trial period.
18. The Supplier may enhance or otherwise modify the Service for additional fees, and, upon a 30 days’ prior notice, may
modify the fees, rates and the billing cycle applicable under the Customer’s Service Plan. In the event that the
Customer does not agree with the respective modification(s), their sole and exclusive remedy shall be to unsubscribe
from the Service Plan in question, terminating their use of the Service.
19. Payment for the Service is due in advance by the first day of each billing cycle and shall be made either by wire
transfer or credit card or, where available, by ACH transfer. The Customer acknowledges that late payment may result in
the suspension of Service or cancellation of the Agreement.
20. Should the Customer unsubscribe from a Service Plan or the Customer’s Service Plan be modified or the Agreement be
terminated prior to the end of the then-current billing cycle, no refund will be given to the Customer for any payment
relating to that billing cycle.
21. Prepayments for future billing cycles are non-refundable.
22. All fees and rates are exclusive of value added tax, sales tax, and other public burdens. The Customer shall be
solely responsible for all taxes and other burdens that may be levied on the Customer’s purchase or use of the Service.
23. The Supplier reserves the right to back bill for any account upgrades not communicated by the Customer.
24. The Supplier is not responsible for refunding service fees if the Customer does not communicate a downgrade in
service to billing@erply.com prior to the end of the billing term.
Customer undertaking
25. The Customer must be a person (either natural or legal), or an entity with legal capacity.
26. All Registration Data provided by the Customer must be true, accurate and up-to-date and the Customer undertakes to
promptly correct any Registration Data that becomes outdated or incorrect. The Supplier is entitled but not obliged to
verify the Customer’s Registration Data and may rely on this data without any verification.
27. The Customer must comply with all laws, regulations, and ordinances applicable to the Customer’s use of the Service.
28. With respect to the information (including all text, images, audiovisual material and other content) that the
Customer uploads, transmits or stores via the Service, the Customer represents and warrants to the Supplier, and for the
benefit of the Company, that the Customer has the right to upload, transmit and store the same.
29. The Customer shall not, and shall cause the End Users not to, use the Service for sending unsolicited communications
or for uploading, transmitting, delivering, running or storing harmful code, malware or illegal content.
30. Any Customer content that conflicts with the provisions of this Agreement may be removed, disabled and/or destroyed
by the Supplier or the Company at their sole discretion without any warning or notice.
31. Without excluding or limiting any of the Customer’s statutory obligations, the Customer undertakes to the Supplier,
and for the benefit of the Company, that the Customer will not, and will not allow any End User to (i) modify, reproduce
or prepare derivative works from, or decompile, reverse engineer or otherwise attempt to derive source code from the
Software or any other part of the Service; (ii) remove, alter, hide or obscure any copyright notice, trademark or other
proprietary rights notice embedded in, appearing on or otherwise pertaining to the Service; (iii) create or attempt to
create any product or service that is similar or otherwise competitive to the Service or purporting to be created,
provided or approved by the Supplier or the Company; (iv) subscribe to the Service or modify the Customer’s subscription
by automated means.
Representative’s undertaking
32. Each person subscribing the Customer to the Service or otherwise representing the Customer upon the latter’s entry
into the Agreement personally warrants to the Supplier that s/he has the authority to act on the Customer’s behalf and
that the Agreement is binding upon the Customer.
33. Each such representative hereby personally undertakes to the Supplier, and the latter agrees, that if this Agreement
proves to be void due to the representative’s lack or excess of authority or if it emerges that the representative has
concluded the Agreement on behalf of a non-existent Customer then such representative shall be deemed to have entered
into the Agreement on his/her own behalf and the Agreement shall be effective (ab initio) between the Supplier and the
aforesaid representative.
User Account, username, and password
34. The Customer shall be solely and entirely responsible for the activity that occurs under their User Account and must
notify the Supplier immediately of any breach of security relating to, or unauthorized use of, such User Account.
35. With respect to the Customer’s username and password, the Parties have agreed that the Customer shall be responsible
for (i) maintaining the confidentiality of their username and password, (ii) any and all actions by persons that the
Customer gives access to or that otherwise use such username or password, and (iii) any and all consequences of use or
misuse of such username or password.
36. Neither the Supplier nor the Company shall be responsible for any loss, damage or other consequences that may result
from any unauthorized use of the Customer’s User Account, username or password.
Intellectual property and proprietary rights
37. The Customer acknowledges that all Service-related Intellectual Property belongs and shall belong to the Company.
The Customer shall not acquire any right, title, or interest in the aforesaid Intellectual Property or otherwise in
connection with the Service, except for the limited rights of use expressly set forth in the Agreement. Any rights not
expressly granted herein shall be deemed withheld.
38. Neither the fact of concluding this Agreement, nor any provision contained herein, nor any breach by any Party of
its obligations hereunder, shall be construed as creating in the Customer or cause the Customer to acquire any
proprietary right, security interest, pawn or any other right of security with respect to any item or asset belonging to
the Supplier or the Company.
39. The Supplier respects the Intellectual Property of others and may, in appropriate circumstances and at its
discretion, disable or terminate any User Account through which the rights of others are infringed.
Disclaimer of Warranties
40. All conditions, representations and warranties not expressly stated herein (including, without limitation, those
relating to merchantability, fitness for a particular purpose and non-infringement, and those that may arise from a
course of performance, course of dealing or usage of trade) shall be deemed withheld by the Supplier and the Company to
the fullest extent permitted.
41. Neither the Supplier nor the Company make any representation or warranty (i) that the Service will meet the
Customer’s or the End Users’ requirements or expectations, (ii) that access to or use of the Service will be
uninterrupted, timely, secure or error-free, (iii) that any defects in the Service will be corrected, (iv) that the
Service or any means by which the Service is accessed is free of malware or other harmful components; or (v) with
respect to any third-party software, content, material, information, infrastructure or other third-party resources or
services that the Customer or any End User may acquire, use, access or be exposed to through or due to the Service.
42. Each Party acknowledges that the other Party has entered into the Agreement relying on the above disclaimers and
that the aforesaid disclaimers are an essential basis of the bargain between the Parties.
Limitation of liability
43. Neither the Supplier nor the Company shall be liable to the Customer, any End User or any person claiming under or
through the Customer or an End User for any loss, damage, expenses or other consequences resulting from (i) the use or
the inability to use the Service, (ii) the properties of the Service, (iii) the need to procure or the procurement of
substitute goods or services for the Service or for any item, service or other benefit received, owned, possessed or
otherwise enjoyed through the Service, (iv) any message or other communication received or transaction entered into
through or from the Service, (v) unauthorised access to or alteration of the Customer’s or any End User’s transmissions
or data, (vi) the statements or conduct of any person having access to the Service, (vii) any other matter relating to
the Service;
regardless of whether the same are suffered directly or indirectly or are immediate or consequential, and whether the
same arise in contract, tort or otherwise;
provided, however, that this clause shall not prevent claims for direct financial loss suffered by the Customer due to
the Supplier’s intentional or grossly negligent breach of this Agreement, and that the total liability of the Supplier,
whether in contract, tort or otherwise shall in no circumstances exceed a sum equal to the amount that the Customer has
paid to the Supplier during the twelve months immediately preceding that month in which the breach occurred.
44. Any claim that the Customer may have under the Agreement or in connection herewith must be filed with the
appropriate forum within one year after such claim arose, or shall be forever barred.
Force majeure
45. No Party shall be liable to the other for breaching its obligations due to a circumstance beyond its control, such
as, for example, an act of God, act of government, war, civil unrest, act of terror, strike, internet service provider
failure or any other circumstance qualifying as force majeure. However, nothing in this clause shall excuse a Party from
any payment obligation hereunder.
Indemnification
46. The Customer will defend, or at its option settle (with no harm or cost to the Supplier or the Company), any third
party lawsuit or other proceeding brought against the Supplier and/or the Company based upon or otherwise arising out of
the Customer’s or any End User’s (i) use of the Service, (ii) content, (iii) misuse of personal data, or (iv)
infringement of Intellectual Property.
Data protection
47. The Customer acknowledges that the Supplier may collect information about the Customer and the End Users (i) upon
the Customer’s entry into the Agreement or change of Service Plan (the information entered on the Sign-up Form); (ii)
when they visit the Supplier’s website (session information, browsing history at the Supplier’s website, IP address,
certain software and hardware attributes) or fill in forms via the Service (the information thus provided); (iii) when
they access or use the Service (the location, manner, means and duration of such use or access); and (iv) when otherwise
knowingly made available to the Supplier (the information the data subjects make available). When visiting the
Supplier’s website, “cookies” may be stored within the visitor’s device.
48. The Customer agrees, and warrants to the Supplier that the End Users agree, (i) to the processing of their personal
data (as defined under the relevant data protection laws) by the Supplier for the purpose of performing its obligations
under the Agreement and, if necessary, enforcing its rights hereunder; (ii) that their personal data may be processed in
the country of their domicile as well as outside it; (iii) that the Supplier will not disclose their personal data to
any third party besides the members of its corporate group, unless otherwise required by law or in order to enforce the
Agreement.
49. The Supplier warrants to the Customer that commercially reasonable measures will be taken to ensure that personal
data is processed securely.
50. The Supplier has no obligation to monitor or access customer accounts, but may do so in cases where such action is
reasonably justified (e.g., in order to prevent illegal or harmful activity or to provide customer support).
51. If an End User or the Customer chooses to opt into the Supplier’s mailing programme, the Supplier may use their
personal data to send them information about products, services, promotions and events which the Supplier thinks may be
of interest to them. Any subscription to such mailing programme may be canceled at will.
Modification and suspension
52. The Supplier may modify the Service or any part of the Agreement at any time in its sole discretion and shall notify
the Customer of such modifications when the Customer logs on to their User Account. In the event that the Customer does
not agree with the respective modification(s), their sole and exclusive remedy is to terminate their use of the Service.
Otherwise, all such modifications will be effective with respect to the Customer as of the aforesaid notification.
53. The Supplier may discontinue all or any part of the Service upon a 30 days’ prior notice.
54. The Supplier may suspend performance under the Agreement in whole or in part with immediate effect if it is required
by a court order, magisterial decision or competent regulatory body to temporarily or permanently refrain from
continuing to perform its obligations hereunder.
Termination
55. Either Party may cancel the Agreement at any time with a 30 days’ prior written notice to the other Party.
Cancellations of the Agreement must be communicated from the Customer to support@erply.com.
56. If the Agreement is canceled due to the other Party’s material breach, no warning or advance notice shall be
required for the cancellation to be effective (i.e., the Agreement may be canceled forthwith).
57. A material breach of the Agreement shall (inter alia) be deemed to have occurred if: (i) a Party is in breach of any
of its obligations hereunder and fails to discontinue or remedy such breach within two weeks after notice from the other
Party specifying the breach and requiring it to be discontinued or remedied; (ii) a Party is in persistent breach of any
of its obligations hereunder and the respective breach cannot be remedied; (iii) a breach by one Party deprives the
other of the whole benefit, or substantially all of the benefit, which the latter was entitled to hereunder.
58. Any cancellation of the Agreement shall be without prejudice to the Parties’ rights and remedies that have accrued
prior to the cancellation.
59. The Customer understands and agrees that upon any termination of the Agreement (i) all rights that the Customer has
been granted hereunder will terminate; (ii) the Customer shall cease all activities authorised by the Agreement; (iii)
they shall immediately disburse to the Supplier all sums that are due to the Supplier hereunder; (iv) they will receive
no refund or exchange for any unused time on a subscription, for any license or subscription fee, any content or data
associated with their account, or for anything else.
Governing law and dispute resolution
60. This Agreement and all matters relating hereto shall be governed by the laws of the State of New York.
61. Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be settled by
arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules,
including the Optional Rules for Emergency Measures of Protection, and judgment on the award rendered by the
arbitrator(s) may be entered in any court having jurisdiction thereof. The venue of the arbitration shall be New York,
NY.
62. The arbitration proceedings shall be conducted before a single arbitrator unless the amount in dispute exceeds US$
250,000 (two hundred and fifty thousand), in which case the dispute shall be heard and determined by three arbitrators.
63. The arbitrator(s) shall award to the prevailing party, if any, as determined by the arbitrator(s), all reasonable
arbitration costs of that party, i.e. all reasonable pre-award expenses of the arbitration, including the
arbitrator’s/s’ and administrative fees and necessary out-of-pocket expenses such as costs of translation and
interpretation, notarization and certification, legalisation and apostillisation, state and court fees and reasonable
experts’ and attorneys’ fees. Costs relating to office, copying, use of databases, internet, telephone and other means
of communication and correspondence (whether incurred by a party, its attorney, expert or a witness) shall not be
awarded.
Miscellaneous
64. The Customer hereby consents to the Supplier’s inclusion of the Customer’s name in a customer listing, provided that
the Customer is not the sole customer listed. The issuance of any press release shall be subject to the prior consent of
both Parties.
65. Any amount hereunder not paid when due shall be subject to default interest at the rate of twenty percent (20%) per
annum until payment is received.
66. All conversion and remittance charges relating to any payment hereunder shall be borne by the payor (not the
beneficiary).
67. Having sufficiently considered each term of the Agreement both individually and in conjunction with other terms,
each Party hereby confirms to the other and for the benefit of the Company that they find the Agreement fair and not
oppressive or harmful in any respect.
68. By confirming the Agreement, the Customer also agrees with the Company’s
Privacy Policy,
Security Practices, and
Sub-processors, which are considered to be integral parts of the Agreement.
69. The Client, who is situated in the European Union and/or processes the personal data of European Union residents,
hereby agrees to not store personal data in the Service nor forward personal data through the Service without a
previously signed Data Processing Addendum (DPA) between the parties. If no Data Processing Addendum is signed between
the parties, then the Client is fully (100%) responsible for processing data via the Service or other related ERPLY
Products or Services.