Employee Timeclock
Easier employee time tracking
Use the timeclock app to keep track of employee hours.
If you’re still using a paper-based system, those records could easily get lost. Use Erply to create permanent records accessible from any device.
• A digital, exportable record of hours worked
• The ability to modify hours
• Unique employee logins
When it comes to employee management, Erply has you covered.
Clock in right at the POS
Erply lets you log into the POS from anywhere, including mobile devices.
Each employee at your store can be assigned a unique username and password, or a PIN, to log into the POS.
View an individual employee’s hours or see the total hours worked by all employees at the store. Timeclock entries sync with the back office in real time, so all of your devices will automatically stay up to date.
Layaway Sales
More options to purchase large ticket items
Don’t lose a sale just because an item is expensive! Give your customers the chance to pay for an item in increments.
Layaways make stores more accessible, drive increased traffic to brick and mortar shops, and build customer loyalty.
With Erply, you can customize each layaway order:
• Set a minimum down payment
• Set a defined rate of payment
• Set a payment due date
If an item is not paid in full by the expiration date and your employees are unable to reach the customer to settle the issue, the item will be returned to your inventory list.
Managing layaway sales in Erply
It’s easy to manage multiple layaway orders without losing track of inventory levels.
Erply automatically pulls layaway items out of your available inventory and puts them on hold. Layaway orders can be searched for by customer name or by invoice number.
Once an employee rings up the desired layaway item in the POS, Erply will do the heavy lifting for you.
• Automatically calculate required down payment
• Manage all future payments
• Alert employees when the item is paid-in-full
Use layaway orders to create a trackable paper trail and minimize errors in the ordering process.
Cash In or Out
An easier way to balance your registers
Even in an increasingly cashless ecosystem, it is still necessary to pull cash from the drawer from time to time.
If you ever lose track of cash movement, receipts won’t match your counts. This can result in painful and tedious adjustments to your accounting.
Use Erply’s cash in/out feature to:
• Easily log expenses
• Track cash handling
• Monitor petty cash
With Erply, you can ensure that every dime and dollar are accounted for. Take out $40 for pizza, and Erply will prompt you to record it. Put the remaining change back in, and receive another prompt from Erply.
Track cash flow with reports
Keep your registers balanced by tracking money borrowed from the register with Erply’s cash out function.
If cash is added or removed from the register, a permanent record is stored in the back office. Use Erply to generate reports that break down where cash was removed from and who removed the cash.
Permitted employees can input notes on why cash was being added or removed, creating an audit trail to follow should you find a cash discrepancy.
In-Store Pickup Orders
Keep customers coming back with pickup orders
Provide full a multichannel service with Erply. Allow your customers to shop online and then pick up their items at the nearest location.
One in five customers will make an impulse purchase when shopping at a physical store. Incentivize customers to come into your stores and keep in-store traffic high.
Get creative with the way you incentivize online-to-store pickup orders and offer unique benefits to visiting your store, such as:
• Eliminating shipping costs
• Offering expedited shipping
• Offering a coupon upon in-store pickup
What seems like a great in-the-moment deal can lead to more profits for your business.
In-store pickup enables flexibility
Easily search for a pickup order at the POS and modify the order as needed. Pick up orders work with all Erply features and integrations, including:
• Webshops
• Partial and full refunds
• Promotions
Erply will display any orders created for pick up at the POS, including orders created manually from the back office.
Look Up Recent Sales
Provide better service with access to sales history
Erply stores a transactional history at the point of sale for general purchases and for specific customers. Quickly pull recent sales from the POS and modify them as needed.
Erply’s recent sales data helps businesses:
• Inform sales decisions
• Enforce store policies and processes
• Build stronger customer relationships
Suppose you don’t allow returns without a receipt, but a customer comes in who wants a same-day return without their purchase receipt. Look up that transaction at the POS and confirm their purchase date.
A customer may come in requesting a receipt for a recent purchase to use for accounting purposes. No problem. Look up the sale and print out a new receipt for the customer.
Quick access to 100 sales at the POS
POS users have the ability to scan back over the last 100 sales for each specific register. View sales data by individual store or across the whole sales chain, depending on how you configured your system.
Recent orders at the POS will display all of the transaction’s details. The back office stores your business’ entire transaction history and gives you an in-depth review of each customer’s own unique purchase history.
Save a Sale
Quickly save a sale for later purchase
Start a sale at a register and complete it from anywhere in the store. If a customer starts a purchase in one store and wants to complete it at another store, that sale is still accessible in Erply.
Line buster
Grab a tablet, ring up a sale, and save it in the system, from anywhere in the store. All the customer has to do is pay.
Save a Sale Online
Deliver a true multichannel experience with saved sales. Erply’s API can be used to connect your webshop. Customers can start a sale online and complete it in the store.
Seize the opportunity to finish what you started. Erply POS lets employees save a transaction for later and quickly move on to the next customer in line. Sales associates can easily reopen saved sales and pick up where they (or another employee) left off.
Saved sales improve customer relationships
Saved sales are an ideal opportunity to capture valuable customer information for marketing purposes. POS employees can create a customer profile (if the customer isn’t already in the system) to save information such as:
• Customer phone number
• Customer email address
• Customer address
Add notes to a saved sale so the next checker can follow up appropriately, providing a smooth and satisfying customer experience.
Stock and Price Lookup
Hassle-free inventory search
Erply takes the guesswork and headache out of looking up products with our cloud-based, automatically updating product lists. Enable your employees to serve more customers at once. Use Erply’s inventory search function to quickly view product information and stock levels at the POS.
Provide excellent customer service
Looking up stock from the POS means you can better serve customers when an item is out of stock. Search for that item and let the customer know what other store locations it’s stocked at.
An easier employee experience
Intuitive product search lets your employees spend less time searching through your system records for inventory counts.
Flexible product lookup
Product lookup is a huge help for stores with a wide variety of inventory or for items that lack barcodes.
Erply lets employees search for inventory from any of your store locations and warehouses using a device with system access. Changes made in the back office update your records and push to the POS in real-time.
Quickly identify products in the back office and at the POS. Erply gives you many options to search for a product and locate its stock:
• Manually input a product code
• Scan a barcode
• Search using item keywords
Open and Close the Day
Make sure all your cash is accounted for
Whether you’re running a single brick and mortar location or overseeing several chain stores, Erply will keep you on top of your business.
• Track your receipts and create processes that deter issues before they even start.
• Count the till and then compare it against a detailed report of every transaction.
• Choose the range a till can be off at the end of the day and require employees to enter a reason code if there is a high cash discrepancy.
When retail businesses think about theft and loss, they usually think about shoplifting and customer fraud. Businesses can, however, be equally vulnerable to theft and miscalculation on the part of their own employees.
Small miscalculations can add up to hundreds of dollars a year for a single employee. Tracking your cash at the start and end of each day can help identify areas of potential discrepancies
Tracking your cash with Erply
Erply provides a clear process that enables you to manage store openings and closing across all store locations. Keep records of your sales data, receipts, and available cash in the till to identify performance patterns within your business.
The system will provide a record for you to refer to when there’s a question of performance or inaccurate counts. At a glance, you can view vital information such as:
• Who opened and closed the day
• What time each store opened and closed
• How much cash was expected and how much was actually counted
Quick Select Keys
Offer a streamlined shopping experience
When it comes to customer service, speed matters. Our quick selection keys let you make faster sales at the POS, all while skipping the search for a product.
Erply’s quick select keys are a set of programmable POS buttons that can be assigned to select any of your products. Quick select keys give cashiers product information at a glance. Upload product photos to each key and display an item’s cost on the POS.
We’re sure you want to minimize time spent at the register, which is why quick select keys are easy to set up in the back office.
Customize quick select keys to your store
Customized POS buttons can be used to display popular inventory or item entries with different properties, such as size or color.
Quick select keys are also a great option for products:
• Without a barcode
• Bulk items
• Small items where tags can easily come off
Quick select keys can be set up across your business or specified for each location. Easily swap out quick select keys for new ones, or rearrange their order on the POS.
Returns and Refunds
Enforce your store return policy and collect data
Erply supports partial and full returns on any purchase, creating a frustration-free process for both the customer and the POS clerk.
Enforce Your Policy:
• Returns without a receipt
• Returns to original tender or gift card
• Store credit or cash returns
Reason Codes
Erply’s back office has features to help managers maintain return policies and understand why customers are making returns.
Use Erply to configure a list of return requirements and know how many items were purchased with the wrong size or specifications.
Seamless returns from the POS
It’s easy to initiate seamless voids and returns with Erply. Carry out a return even if a customer doesn’t have the purchase receipt.
Enabling returns also provides an additional opportunity to capture customer information. Require customers to share an email or phone number before allowing them to make returns.
Returns can be made at the POS by:
• Scanning a receipt
• Entering an invoice number
• Searching through a customer’s orders
Scannable Barcodes
Keep the checkout line moving with fast item scanning
Looking up a product’s SKU number or typing it out manually can take its toll on the checkout process. Whether your employees are ringing up transactions or taking stock in your warehouse, scannable barcodes keep your business running smoothly.
Use scannable barcodes to:
• Quickly process transactions
• Improve product input accuracy
• Organize your inventory
Erply’s scannable barcodes can also be used to predetermine the price of weight-based items for faster checkout. Create a scannable barcode based on the weight of an item and its price per unit.
When you scan the barcode of an item at the POS, Erply will automatically calculate the product’s price and weight based on the barcode information. Using barcodes for weight-based items will substantially improve your inventory accuracy and the accuracy of your COGS reports.
Using barcodes in Erply
Erply lets you decide how to run your business. Create scannable barcodes, easily integrate with most barcode scanners, and determine if a product is sold at a flat rate or at a flexible, weight-based rate.
Erply lets you customize the way you set up weight-based barcodes and can be used to determine factors such as:
• Unit of measurement
• Price per unit of measurement
• Specific barcodes for weighted items
Save a Transaction as a Sales Order
Put in a stock request right from the POS
Erply gives you a faster way to create sales orders for items that your store does not have in stock. After creating a sales order at the POS, you can use the back office to transfer stock from other locations and order new inventory from suppliers.
Fulfill orders faster by transferring inventory from other shops, or sending the order and customer to that location. Erply will automatically keep you updated on order status so you can follow up appropriately.
Tracking sales orders helps businesses maintain a FIFO inventory structure and keep close contact with customers on payments and confirmations.
A customized sales order process
If a customer requests 100 large shirts, but your store only has 80 in stock, your sales associate can:
• Input a new sales order for those extra 20 shirts, while placing the 80 on hold.
• Order and ship all 100 shirts while leaving your stock intact.
• Sell the 80 shirts available and create a sales order for 20 more shirts.
After, they can notify the customer when the rest are available for pick up, or drop ship the shirts to the customer.